Service incident, 2025-Dec-09- RESOLVED

06:45 UTC | 2025-Dec-15

All WATS Cloud instances have been updated, and the issue has been fully resolved.

07:11 UTC | 2025-Dec-09

The display text of some select items in WATS does not correctly display their options.

In certain selects, like in the Analytics filter, this is currently an issue with the translation system, causing the select options to sometimes display the wrong values. Example:

We are looking into the root cause of this and will provide an update once a fix has been implemented.
 

Impact

Difficulty selecting the correct value in selects.

Workaround

Since the issue only affects the displayed text, the options still work as they should. The issue also seems inconsistent, so refreshing a few times will often restore it to the correct option. Keeping a screenshot of the options might be useful if the filter return to a bad state.

12:14 UTC | 2025-Dec-09

A fix has been implemented and will be rolled out over the next few days